377bet Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the 377bet website located at 377bet.im and all associated services, including sports betting, live casino, slots, crash games, table games, and any promotional features offered by the Operator. By registering an account, making a deposit, or placing any wager on the 377bet platform, you unconditionally accept these Terms in their entirety. These Terms are governed by applicable law and form the complete agreement between you and 377bet with respect to your use of the platform.

377bet reserves the right to amend these Terms at any time. Amendments take effect immediately upon publication on the website. It is your responsibility to review these Terms periodically. Your continued use of the platform following any amendment constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To register and maintain an account with 377bet, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. 377bet strictly prohibits the use of its platform by any person under the age of 21. We reserve the right to request proof of age at any time and to suspend accounts pending age verification.
• You are accessing the platform from a jurisdiction where online betting and casino activities are not prohibited by applicable law. It is your sole responsibility to determine the legality of online gambling in your location before registering.
• You are registering solely on your own behalf and not as an agent or representative of any third party.
• You have not previously had an account suspended, closed, or terminated by 377bet for any reason, including but not limited to breach of these Terms, fraudulent activity, or abuse of bonus promotions.
• You are not a current employee, director, officer, contractor, or close family member of any employee of 377bet or its affiliated service providers.

Each player is permitted to hold one account only. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances, voiding of all pending bets, and permanent ban from the platform. If you discover that a duplicate account has been created in your name, you must notify 377bet support immediately at [email protected].

When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, mobile number, and preferred payment method. Providing false registration information is a material breach of these Terms.

3. Account Verification (KYC)

377bet operates a Know Your Customer ("KYC") process in accordance with responsible gaming and anti-fraud best practices. You may be required to submit identity verification documents at any point, including but not limited to:

• A government-issued photo identification document (National ID card, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or official government correspondence dated within three months).
• Proof of payment method ownership (screenshot or statement confirming the bKash, Nagad, Rocket, or Upay account is registered in your name).

377bet reserves the right to suspend withdrawals, restrict account activity, or close an account entirely if verification documents are not provided within a reasonable time frame following a request, or if the documents provided are deemed insufficient or fraudulent.

4. Deposits, Withdrawals, and Payment Terms

All financial transactions on 377bet are conducted in Bangladeshi Taka (BDT). The following payment channels are currently supported for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. International card payments via Visa and Mastercard may also be available subject to availability.

• Minimum deposit: ৳200 via mobile wallet channels.
• Minimum withdrawal: ৳500 via mobile wallet channels.
• Withdrawal processing time: Standard mobile wallet withdrawals (bKash, Nagad) are typically processed within minutes. Bank transfer withdrawals may take up to three business days.
• Withdrawal fees: 377bet does not charge a platform-side processing fee on standard withdrawals. Third-party fees imposed by your mobile wallet provider or bank are outside our control and may apply.

All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. If a third-party payment is detected, the deposit will be reversed and your account may be suspended pending investigation. 377bet is not responsible for any fees or delays caused by your payment provider.

Withdrawals will only be processed to the same payment method used to make the most recent deposit unless you have contacted support and completed an alternative payment method verification. This policy exists to protect players against unauthorised withdrawal requests.

5. Bonuses and Promotions

377bet offers a range of promotional bonuses to registered players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions unless otherwise specified in the individual promotion terms:

• Bonuses are available to players aged 21 and above who have completed the standard registration process.
• Each bonus is subject to a wagering requirement which must be fulfilled before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in the specific promotion terms.
• Bonuses may only be used on the game categories specified in each promotion. Using bonus funds on excluded games will not contribute to wagering requirements.
• 377bet reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.
• Any attempt to abuse a bonus — including creating multiple accounts to claim a welcome bonus more than once, using automated betting strategies to clear wagering requirements at minimal risk, or collusion with other players — will result in bonus forfeiture and possible account termination.
• Where a maximum bonus win cap is stated in a promotion, winnings exceeding that cap will be removed from your account balance prior to withdrawal processing.

6. Betting Rules and Settlement

All sports betting markets on 377bet, including cricket (BPL, IPL, T20 World Cup, Bangladesh international fixtures), football, kabaddi, and all other available sports, are governed by the following general rules:

• Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds are locked regardless of subsequent market movement.
• In the event of a match cancellation, postponement beyond 24 hours, or abandonment, all bets on that event will be voided and stakes returned to your account balance.
• 377bet reserves the right to void any bet placed in error — including bets accepted at clearly incorrect odds — provided it acts within a reasonable time of identifying the error.
• In-play (live) betting is subject to network latency. 377bet accepts no liability for bets placed after an event outcome has been determined where a network delay prevented timely rejection of the wager.
• Maximum payout limits per event and per market may apply. These limits are displayed within the relevant betting market.
• Any bet placed using funds obtained through fraudulent means will be voided and the relevant balance forfeited.

7. Casino and Game Rules

All casino games available on 377bet — including live dealer tables powered by Evolution Gaming and Ezugi, slots from Pragmatic Play, NetEnt, and Microgaming, crash games including Aviator by Spribe, and all table and instant-win titles — are governed by the individual game rules published within each game interface. In addition:

• All outcomes in RNG-based games are determined by certified random number generation technology. 377bet does not influence game outcomes.
• In the event of a game malfunction or technical error during a live casino session or RNG game, 377bet reserves the right to void the affected round and return the wager to the player's balance. Wins recorded as a result of a malfunction are void.
• Players are responsible for understanding the rules of any game before placing real-money wagers. Lack of familiarity with game rules is not grounds for a refund claim.
• Minimum and maximum bet limits vary by game and table. These are displayed within each game environment.

8. Responsible Gaming

377bet is committed to promoting responsible gaming among all players. We enforce a strict 21+ age policy and encourage all players to gamble responsibly within their means. The following responsible gaming tools are available to all registered players via account settings:

• Deposit limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session time reminders: Receive in-platform notifications after a set period of continuous play.
• Self-exclusion: Voluntarily exclude yourself from the platform for a set period (minimum 30 days) or permanently. Self-exclusion requests are processed within 24 hours of submission.
• Reality checks: Configure regular pop-up reminders showing the duration of your current session.

If you believe you or someone you know may be experiencing gambling-related harm, please contact our responsible gaming team directly at [email protected]. We also encourage players to seek independent advice from qualified support organisations. For more detailed guidance, please visit the Responsible Gaming page.

9. Account Suspension and Termination

377bet reserves the right to suspend or permanently terminate any player account, with or without prior notice, under the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, misleading, or unverifiable registration or KYC information.
• Suspected fraudulent activity, money laundering, or collusion with other players.
• Chargebacks or payment disputes initiated against 377bet without prior engagement with our support team.
• Use of automated betting software, bots, or any technology designed to gain an unfair advantage.
• Abusive, threatening, or otherwise inappropriate conduct directed at 377bet staff or other players.

Upon termination for cause, 377bet reserves the right to retain account balances where fraud, bonus abuse, or money laundering is confirmed. In cases of termination not related to player misconduct, any verified balance will be returned to the player via their registered payment method within 14 business days.

10. Privacy and Data Protection

377bet collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection, storage, and processing of your personal information as described in that policy. 377bet will not sell or rent your personal data to third parties for marketing purposes.

11. Intellectual Property

All content on the 377bet platform — including but not limited to the brand name, logo, website design, software, graphics, text, game interfaces, and marketing materials — is the intellectual property of 377bet or its licensed content providers. You may not reproduce, distribute, modify, or create derivative works from any 377bet content without express written permission from the Operator.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 377bet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings due to technical failure, loss of data, or service interruptions. 377bet's total liability to any player for any claim arising under these Terms shall not exceed the total deposits made by that player in the 30-day period preceding the relevant claim.

377bet makes no warranty that the platform will be available continuously or without interruption. Scheduled and unscheduled maintenance periods may result in temporary unavailability of some or all platform features. 377bet will endeavour to provide advance notice of scheduled maintenance where practicable.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising between you and 377bet that cannot be resolved through direct communication with our support team should be submitted in writing to [email protected]. 377bet will acknowledge all formal dispute submissions within five business days and endeavour to resolve disputes within 30 days of acknowledgement.

14. Contact Information

For queries relating to these Terms & Conditions, please contact the 377bet support team:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (UTC+6)